Excellent customer service is very important to me. I want you to be happy with your purchase. If there is a problem with your order, please contact me and I will work with you to resolve any problems.
Please notify me within 7 days of receipt of your order if you would like to make a return or exchange. I will provide the correct address and instructions for returning the item/s.
Returned items should be returned in original condition. I will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, I will also be happy to exchange the item.
The item is your responsibility until it reaches me. Therefore for your own protection I recommend that you send the parcel using a delivery service that insures you for the value of the goods.